SAP Customer Checkout Manager move to new server
Illustration des Umzugs einer SAP Customer Checkout Manager (CCOm) Installation auf einen neuen Server

Date

Your CCOm installation is moving, but don't worry - with our step-by-step guide, the migration will be smooth and secure. All important accesses and data at a glance, for a successful transition!

This blog post provides a comprehensive guide to moving a SAP Customer Checkout Manager (CCOm) installation on a new server. It covers the essential prerequisites that need to be created before the move and describes the exact procedure for the process.

Required information and access:

  • Access to old and new server
  • Admin password and hash key from the original configuration
  • Database access (SAP HANA or MS SQL)
  • Database name/schema (e.g. CCOS)
  • Database user (e.g. admin/sa)
  • Port number of the old CCOm (e.g. 9090 or 8080)
  • ccos.war file in the correct version

Steps for the move:

  1. Stop Apache Tomcat service on the old server
  2. Create backups and copy database
  3. Copy the "CustomerCheckout Central Server" folder
  4. Install CCOm on the new server
  5. Perform initial configuration
  6. Stop CCOm, swap database and folder
  7. Start CCOm and enter new connection data at the cash registers

Important notes: Make sure that all necessary accesses and information are available before the move. Without the admin password and the hash key from the original configuration, the move cannot be carried out as described. Avoid differences between the old and the new installation to minimize complications.

Detailed procedure: The move should not take place during ongoing operations. Allow sufficient time outside of business hours and ideally test the process in a test environment. Start by stopping the CCOm on the old server and then create copies of the relevant databases and folders.

Initial configuration: After installing the CCOm on the new server, carry out the initial configuration. Use the same connection data and the same database user as for the original installation. It is also important that the "CustomerCheckout Central Server" folder and the database are transferred to the new server.

Conclusion: Once the CCOm has been started, check that all data has been transferred correctly and enter the new connection data in the cash registers.

Conclusion: Moving an SAP Customer Checkout Manager (CCOm) installation to a new server is a complex but crucial process for the smooth operation of your checkout infrastructure. With the right preparation, such as securing access and configuration files, you can carry out the move efficiently and without disruption. This guide will help you to successfully implement the essential steps and ensure that all data and connections are properly migrated. If you have any further questions, please we at your disposal at any time.

👉🏻 Source: https://community.sap.com/t5/crm-and-cx-blogs-by-members/sap-customer-checkout-manager-migration-to-a-new-server/ba-p/13804909

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